Imagine a bustling ocean filled with countless fish, each one searching for that perfect catch. In the same way, consumers swim through a sea of products, looking for the best deal and highest quality. Sometimes predators lurk beneath the surface, making it difficult to navigate this ocean without protection.
That’s where consumer law comes in, like a sturdy reef protecting against harmful practices and ensuring fair treatment for all. The Texas Deceptive Trade Practices – Consumer Protection Act is a powerful tool in this battle, with a comprehensive list of prohibited actions that may be considered deceptive trade practices. These include false representations, misleading statements, and even unconscionable actions that take advantage of unsuspecting consumers. So, the next time you dive into the market, remember that consumer law is your trusty diving gear, keeping you safe and secure in the depths of commerce.
- False representation of a product, service, or property
- False or misleading statements made during the sale of a product or service.
- Failure to disclose information about a product or service, including defects, repairs, or modifications.
- Misleading or deceptive pricing practices, such as bait-and-switch advertising or charging excessive fees.
- False claims about the origin or quality of a product or service
- False statements about a competitor’s product or service
- Misrepresenting the authority of a salesperson, agent, or representative to negotiate a transaction.
- Failing to deliver a product or service as promised or contracted.
- Failing to perform necessary repairs or maintenance on a product or service as promised or contracted.
- Breach of Warranty
- Taking Advantage of a Consumer’s Lack of Knowledge or Ability to Understand
- Using Unconscionable Actions or Practices
- Charging for Services That Were Not Performed
- Unlawful Debt Collection Practices
- Misrepresenting the Source or Sponsorship of Goods and Services.
Additionally, the DTPA may apply to a wide range of transactions, including those involving real estate, insurance and financial services.